Frequently Asked Questions

Do I have to sign up to use the program?

You don’t have to sign up to explore the features of Fastreel by Movavi. However, you need to create an account to save a video or make a purchase. Creating an account is completely free.

For how long can I edit a video before downloading it?

Your project will be available for 24 hours after you created it. If you need to close the browser and leave your computer, you can still restore your project simply by opening the program in the same browser within 24 hours. Please note that, if you choose another tool or template to make a new video without saving the current one, all your changes will be lost.

What do Premium plans include?

Premium plans let you save your video in Full HD (1080p) and without a watermark. You can purchase the Single Premium plan or subscribe to the Unlimited Premium plan.

Will my subscription renew automatically?

For the Unlimited Premium plan, you’ll be billed monthly or yearly depending on the subscription type you’ve chosen.

How do I cancel my subscription?

To cancel your subscription, please visit the Paddle technical support page, select ‘Product / Technical Support’ from the list, and fill out the required fields. You will receive a reply within 24 hours.

Go to the Paddle technical support page
I’ve been editing a video using a particular tool. How can I switch to another tool?

It depends on the plan you’ve chosen.

    Free and Single Premium

    Close the tab with the current project (don’t forget to download the result if you need it) and choose a new tool from the gallery:

    Choose a tool

    Please note that you have to upload your file to the program again, even if you’ve already been working with it using another tool.

    Unlimited Premium

    If you have a subscription, you can switch between tools right from the export window by clicking Continue Editing. However, if you want to edit a new video, you’ll have to upload it from the tool page.

How can I switch to another video template?

If you’ve been making a video using a particular template, you have to finish the current project first, then choose another template from the gallery:

Choose a template

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