Frequently Asked Questions
You don’t have to sign up to explore the features of Fastreel by Movavi. However, you need to create an account to save a video or make a purchase. Creating an account is completely free.
Your project will be available for 24 hours after you created it. If you need to close the browser and leave your computer, you can still restore your project simply by opening the program in the same browser within 24 hours. Please note that, if you choose another tool or template to make a new video without saving the current one, all your changes will be lost.
Premium plans let you save your video without a watermark. You can purchase the Single Premium plan or subscribe to the Unlimited Premium plan.
For the Unlimited Premium plan, you’ll be billed monthly or yearly depending on the subscription type you’ve chosen.
To cancel your subscription, please visit the Paddle technical support page, select ‘Product / Technical Support’ from the list, and fill out the required fields. You will receive a reply within 24 hours.Go to the Paddle technical support page
Close the tab with the current project (don’t forget to download the result if you need it) and choose a new tool from the gallery:
Please note that you have to upload your file to the program again, even if you’ve already been working with it using another tool.
If you’ve been making a video using a particular template, you have to finish the current project first, then choose another template from the gallery:Choose a template